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Untangling Tech

Untangling Tech

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Sonos Ending Support for Older Products

By Sue Cleere

Sonos, like many hardware companies, has decided to end updates for their Legacy products starting May 2020. You may have one of the Legacy products like I do.

Here’s the statement from Sonos:

Some older Sonos products have been stretched to the limits of their memory and processing power and are now classified as legacy products. Starting later this year, these legacy products will no longer receive software updates and new features. … You will be able to continue using legacy products after they stop receiving software updates. However, some functionality will be impacted over time.

Check Your Sonos Products

First, how do you know if you have a Legacy product from Sonos? Check out their list. For anyone that joined the Sonos bandwagon early on, you may have a product from this list. You can also login to your Sonos account and they will display all your registered products and let you know what’s Modern vs. Legacy.

It turns out my Bridge is considered Legacy and my account displayed this image to let me know.

So, what does this mean?

Once you determine if you have any Legacy products, the next thing to do is decide if you need it to keep playing your favorite music. For instance, I don’t need the Bridge to listen to my Sonos speakers. Sonos improved that technology. If you have a Bridge, you can set up your speakers to “talk to each other” without using the Bridge. Here’s how to make that change.

Trade-Up Program

If you determine you need to keep a Sonos device, check out the 30% Trade-Up Program Sonos is offering. It’s the best way to get the Modern version of a Sonos device and safely deactivate the Legacy products to remove your personal information.

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About the Author - Sue Cleere
About the Author - Sue Cleere

Owner Sue Cleere combines a love of technology and photography with a passion for training and customer service. She’s a firm believer in making technology work for the individual the way they want it to work.

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